At Narcissus Jewelry Jade, we believe that the true value of a piece of jewelry lies not only in its brilliance at the moment you first wear it, but also in the way it accompanies you over the years—holding memories, marking milestones, and continuing to shine. Our after-sales service is our promise to you: a gentle, steady form of support that helps your jewelry stay beautiful, reliable, and meaningful for as long as it’s with you.
After-Sales Service: A Gentle Commitment to Your Choice
When you select a piece of jewelry, it often represents a feeling, a relationship, or a special moment.
We want to ensure that its beauty is preserved and protected.
Daily wear can bring small scratches, accidental bumps, or changes in fit. With proper after-sales care—from polishing to cleaning to resizing—your jewelry remains in its best condition, quietly accompanying you through every season of life.
Maintaining the Beauty of Your Jewelry
Each material has its own characteristics:
the refined glow of K-gold, the soft luster of jade, and the brilliance of diamonds.
Because of this, every piece requires its own style of care.
Regular checkups and cleaning help prevent loosened settings, surface wear, or oxidation. With the right maintenance, your jewelry stays secure, comfortable to wear, and radiant for years to come.
A Relationship That Continues Beyond the Purchase
We hope to offer more than a product—we hope to offer trust.
From the moment you visit our store to the years after you begin wearing your jewelry, we are here to support you.
To us, after-sales service is not merely a procedure.
It is our promise that you never have to face a jewelry concern alone.
What After-Sales Services Do We Provide?
Depending on the material and the piece itself, we offer tailored support, including:
• Professional Cleaning
Gently removing oils, dust, and surface buildup to restore natural shine.
• Cord & Chain Adjustments
Restringing, tightening, or customizing lengths for safer and more comfortable wear.
• Setting Inspection
Ensuring gemstones, diamonds, and jade pieces remain secure and stable.
• Polishing & Surface Refinishing
Softening scratches and brightening the original finish.
Every service is a reflection of our care—and our wish that you feel confident and at ease each time you wear your jewelry.
Every Piece Deserves Thoughtful Care
Well-maintained jewelry can accompany you through celebrations, new chapters, and cherished memories.
If you’re wondering what kind of maintenance your jewelry may need or wish to understand our after-sales services better, we are always here to assist you with warmth and patience.
Let Your Jewelry Stay With You Longer—Visit Narcissus Jewelry Jade
If your jewelry needs cleaning, an inspection, or a size adjustment, we welcome you to schedule a visit through our online consultation.
Allow us to care for your cherished pieces with the same attentiveness and warmth with which they were chosen.
❓ Frequently Asked Questions
We generally recommend a check-up every 6–12 months. For pieces worn daily, more frequent care may be beneficial.
No. When done correctly based on the material and design, the process is safe. We always assess the piece carefully before proceeding.
Yes. Although jade is durable, its surface may become dull from daily wear. Regular cleaning helps maintain its natural glow.
Fees vary depending on the service and jewelry type. We always explain the details clearly before any work begins.
About Narcissus Jewelry Jade
Established in 2000 in Tainan City
25 Years of Excellence
Awarded "Top 100 Shops of Tainan"
GIA Certified Gemologist | Jewelry Designer |
Applied Jewelry Professional
Offering fine jadeite retail, custom jewelry design, and dedicated after-sales service.