Reservation is not required for product consultation, however, we only accept one group of customers at each period, for your better experience in-store and to avoid long waiting, we sincerely recommend you make a reservation via our social media(Facebook, Instagram, LINE or Email)or make a phone call in advance, so that we can provide you with more comprehensive consulting services.

We displayed some jewelry and ornaments in the store. If you have specific theme or gem material requirements, you are welcome to send us a message in advance, our staff will assist you in related matters.

Yes, we offer lifetime after-sales service. This includes complimentary professional deep cleaning and inspection, which we recommend you bring your jewelry back for every six months to a year. Repair and modification services are billed based on labor and materials, but we guarantee fair pricing and expert work.

Cash
Credit card (VISA, MasterCard, JCB, American Express, UnionPay Cards.)

NFC Mobile Payments (Apple pay, Samsung pay) and Taiwan Pay.

We provide in-store pick up and express service. Express delivery is only available for some products, and the relevant dimensions and specifications must comply with the regulations of the post office.

Sorry, we don’t sell or buy gold.

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The full process typically includes: Consultation (2–3 weeks), Sketching and Design Confirmation (4–8 weeks), Quoting and Approval, and finally, Crafting (8–12 weeks, depending on complexity). The total timeline usually runs about 3–6 months.

**Special order jewelry is excluded**

Design fees are evaluated based on the complexity of the design, the materials chosen, and the difficulty of the craftsmanship. Once the design direction is set, we provide a transparent, detailed quote so you clearly understand all associated costs before we begin production.